At Smart Party & Balloons Shop, we strive to provide quality products and excellent customer service. If you are not satisfied with your purchase, we offer a hassle-free return and refund policy, subject to the following terms.
Items can be returned within required days of purchase, provided they are unused, in their original packaging, and accompanied by a receipt or proof of purchase. Customized or perishable items are non-refundable unless they are defective or damaged upon arrival. Customers are responsible for return shipping costs unless the return is due to an error on our part.
Refunds will be processed once the returned item is received and inspected. If approved, refunds will be issued to the original payment method within 01322681214 business days. We reserve the right to refuse returns that do not meet our policy criteria. For any refund or return inquiries, please contact our support team via Email or Phone.